Frequently Asked Questions

Placing an order with apachepizza is simple. Browse our full menu at menu.html, add your chosen items to your cart, and proceed to checkout. You can also call us directly on +353 1 531 2500 to place a telephone order. For corporate catering or large group orders, please use our contact form.

Absolutely! Apache Pizza is all about personalisation. When ordering online you can choose your base, sauce, cheese, and pile on your favourite toppings from our extensive list. Extra toppings are available at a small additional charge. Just use the customiser on each pizza's product page.

Yes, we have a minimum order value of €12.00 for delivery. There is no minimum for collection orders. Delivery charges may vary by zone — these are clearly displayed at checkout before you confirm your order.

Yes! Apache Pizza accepts pre-orders up to 24 hours in advance. Simply select your preferred date and time at checkout. This is especially handy for party orders or corporate catering. For orders serving more than 10 people, please contact us at [email protected] at least 48 hours ahead.

We currently deliver across Sandyford, Dundrum, Leopardstown, Stepaside, Ballinteer, Kilternan and surrounding south Dublin areas. Enter your Eircode at checkout to confirm delivery availability in real time. For the full delivery zone map visit our Delivery page.

Our average delivery time is 25–35 minutes from order confirmation. During busy periods (Friday/Saturday evenings) this may extend to 45–50 minutes. You will receive an SMS update when your order is on its way. Collection orders are typically ready in 15–20 minutes.

Yes! Once your order is confirmed you'll receive a tracking link via SMS. You can follow your driver's progress in real time on our order tracking page. If you haven't received your tracking link within 5 minutes of ordering, please check your spam folder or call us on +353 1 531 2500.

We're sorry if your experience fell short. If your order arrives significantly late or there is a mistake with your items, please contact us immediately via:

• Phone: +353 1 531 2500
• Email: [email protected]
• Our contact form

We will arrange a replacement or issue a refund in accordance with our Refund Policy.

Yes, Apache Pizza offers gluten-free pizza bases available in personal (9") and medium (12") sizes. Please note that while our gluten-free bases contain no gluten ingredients, they are prepared in a kitchen that handles gluten-containing products. We therefore cannot guarantee they are entirely free from cross-contamination. Always inform us of severe allergies when ordering.

We have a wide selection of vegetarian pizzas, clearly marked with a (V) on our menu. Our vegan range uses plant-based cheese and is prepared separately. Popular vegan choices include our Garden Fiesta, Roasted Veg Supreme and the Spicy Arrabbiata. Browse the full range on our Menu page.

Apache Pizza is committed to quality sourcing. Our dough is freshly made daily in-store. We use Irish-sourced meats and vegetables wherever possible, and our tomato sauce is crafted from Italian San Marzano tomatoes. Our mozzarella is 100% natural dairy with no artificial fillers — that's the Apache Pizza difference.

Yes. Full allergen information is available for every item on our menu. Click the allergen icon next to any product, or view our complete allergen guide on the Menu page. The 14 major EU allergens are highlighted for each dish. If you have a severe food allergy, we strongly recommend calling us directly before ordering so our team can advise you personally.

We accept a wide range of payment methods for your convenience:

• Visa, Mastercard, American Express (credit and debit)
• Apple Pay and Google Pay
• PayPal
• Cash on delivery (for delivery orders only)

All online payments are processed securely via our encrypted payment gateway. We do not store card details on our servers.

Orders can be cancelled or modified within 5 minutes of being placed, before preparation begins in the kitchen. To cancel or amend your order, call us immediately on +353 1 531 2500 — phone is the fastest route. Once preparation has started we are unable to make changes, but if there is an issue with your received order please see our Refund Policy for resolution options.

Yes! Apache Pizza Rewards lets you earn points on every order placed through our website or app. Collect 10 points per €1 spent. Redeem 500 points for €5 off your next order. Create a free account at checkout to start earning today. Existing apachepizza customers can log in and points are applied automatically to all qualifying past orders within the previous 30 days.